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Peeyush Raj
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May 11, 2024
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# Thought: Value of clarifying decisions | ||
if one can’t justify their decision, in the clearest terms, and, since the communication has a tendency to get distorted, the directly/indirectly affected people, or the people executing decisions would either | ||
- make mistakes | ||
- leave the company | ||
- criticize the judgment | ||
- criticize the leader | ||
- become indifferent | ||
- gets confused and their productivity tanks. | ||
# Thought: Value of Clarifying Decisions | ||
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If one can't justify their decision in the clearest terms, and since communication has a tendency to get distorted, the people directly or indirectly affected, or those executing the decisions, would either: | ||
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It’s a loose-loose relationship if a leader can't justify their decisions, answer the questions openly. | ||
- Make mistakes | ||
- Leave the company | ||
- Criticize the judgment | ||
- Criticize the leader | ||
- Become indifferent | ||
- Get confused, causing their productivity to tank | ||
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It's a lose-lose relationship if a leader can't justify their decisions and answer questions openly. |
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# Being good at anything works. | ||
# Being Good at Anything Works | ||
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If the thing you are good at was not needed, it would have been lost in the evolution. | ||
If the thing you are good at was not needed, it would have been lost in evolution. | ||
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if the thing you are good at doesn't exist, tell it to the world nonetheless, people follow passion and not the man, the idea will evolve. | ||
If the thing you are good at doesn't exist, tell it to the world nonetheless; people follow passion, not the person. The idea will evolve. |
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# better user feedback collection mechanism for apps | ||
- the “rate us” sucks, bad UX | ||
- nos collection bars on the top of the website sucks, it’s too far away from the user focused on the work | ||
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something entirely new needs to be built here, where product can ask very specific question on a very specific task, without adding new step between the user’s transaction completion workflow | ||
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eg: surprise feature for the user, that made the user smile, prompt then and there an emoji to capture the user’s feedback | ||
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user checking out, build a smiley near the checkout cart where user can tap and keep pressing the emoji to share the love (medium claps) | ||
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# User Feedback Collection | ||
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- The "rate us" feature sucks; it's bad UX. | ||
- NPS (Net Promoter Score) collection bars on the top of the website suck; they're too far away from the user who is focused on their work. | ||
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Something entirely new needs to be built here, where the product can ask a very specific question about a very specific task without adding a new step between the user's transaction completion workflow. | ||
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For example: | ||
- When a user encounters a surprise feature that makes them smile, prompt them right then and there with an emoji to capture their feedback. | ||
- When a user is checking out, place a smiley near the checkout cart where the user can tap and keep pressing the emoji to share their love (similar to Medium claps). |
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