chore(docs): Improve Welcome page and detail support channels (#5414)

fern/docs.yml

@@ -564,7 +564,7 @@ navigation:
 
 navbar-links:
   - type: minimal
-    text: Join our community
+    text: Slack community
     url: https://join.slack.com/t/fern-community/shared_invite/zt-2q7ev4mki-mhO5anKslwRowp4oExWf4A
   - type: filled
     text: Book a demo

fern/pages/welcome.mdx

@@ -1,60 +1,58 @@
 ---
-title: Welcome
+title: The Fern Platform
 description: Input OpenAPI. Output SDKs and Docs.
 slug: home
 layout: overview
 hide-toc: true
 ---
 
-<Note>Our entire docs website (the one you're looking at right now!) is built using Fern. [See the source Markdown.](https://github.com/fern-api/fern/blob/main/fern/pages/welcome.mdx?plain=1)</Note>
+Fern allows developers to instantly transform your OpenAPI into SDKs and Docs. Engineering teams build with Fern to offer a best-in-class developer experience.
 
 ## Products
 
-<Cards cols={3}>
+<Cards cols={2}>
   <Card
-    title="API First Development"
-    icon="fa-regular fa-pen"
-    href="/learn/api-definition/introduction/what-is-an-api-definition"
+    title="SDKs"
+    icon="fa-solid fa-code"
+    href="/learn/sdks/introduction/overview"
   >
-    Start with an API Definition
+    Generate client libraries in multiple languages
   </Card>
   <Card
     title="Docs"
-    icon="fa-regular fa-browser"
+    icon="fa-regular fa-book"
     href="/learn/docs/getting-started/quickstart"
   >
-    A beautiful documentation website
-  </Card>
-  <Card
-    title="SDKs"
-    icon="fa-brands fa-codepen"
-    href="/learn/sdks/introduction/overview"
-  >
-    Idiomatic client libraries
+    A beautiful, interactive documentation website
   </Card>
 </Cards>
 
 ## Motivation
 
-<div className="motivation">
-  Stripe, Twilio, and AWS have the resources to invest in internal tooling for developer 
-  experience. They provide client libraries in multiple languages and developer documentation
-  that stays up-to-date. 
+Stripe, Twilio, and AWS have the resources to invest in internal tooling for developer 
+experience. They provide SDKs (aka client libraries) in multiple languages and developer documentation
+that stays up-to-date. 
+
+We are building Fern to productize this process and make it accessible to all
+software companies.
 
-  We are building Fern to productize this process and make it accessible to all
-  software companies.
-</div>
+## Get Support
+
+We love talking to users! Reach out via your preferred support channel so we can help you succeed with Fern.
+
+1. 💬 Message us in your Dedicated Slack Channel (for paid customers)
+2. 🤝 [Join our community Slack](https://buildwithfern.com/slack)
+3. 🐛 [File a GitHub Issue](https://github.com/fern-api/fern/issues)
+4. ✉️ [Email us](mailto:[email protected])
+
+We're lightning-fast with support - you'll typically hear back from us in hours, not days! 
 
 <ButtonGroup>
 <Button href="https://buildwithfern.com/contact" intent="primary" rightIcon="arrow-right" large>
-  Schedule a demo with our team!
+  Schedule a demo with a product expert
 </Button>
 
 <Button href="https://buildwithfern.com/showcase" minimal large>
-  View our showcase
+  View our customer showcase
 </Button>
 </ButtonGroup>
-
-
-
-