LOON 289 FAQ

User story

As a user, I want to have the possibility to see the FAQ so that I would obtain all the needed information in one place.

FAQ´s question & answers list

There is a fixed list of the FAQ questions for every specialist. Only answers vary for every specialist. (FAQ list in excel is part of this ticket)

FAQ list

• Who is the specialist? - “Kdo je XY lékař?“
  • The XY represents the respective specialist, it would be changing based on the selected check-up
• Why should I see the specialist? - “Co získám, když na takovou kontrolu půjdu?“
• How it will look like? - “Jak bude prohlídka probíhat?“
• How long does it take? - “Jak dlouho to trvá?“
• Do I need to pay anything? - “Bude to něco stát?“
• Is there any need to prepare anything in advance? - “Je potřeba se nějak speciálně připravit?“

Solution proposal

• Once the user selects a demanded question, he/she needs to click at the “Arrow” to see the detailed answer.
• If the text would be too long, we should offer a button for more information (“Více informací”), it would display the answer fully

Acceptance criteria

• The FAQ section is present at the check-up detail
• Once the user clicks at the “arrow” of the certain question, it opens the detail
• The user is able to “unroll” all questions at once
• If the text is too long, the “Více informací” button is displayed, once the user clicks at it, full text will be displayed