Wagtail helpdesk

This repository holds the code for wagtail-helpdesk, a Wagtail app aimed at answering questions by experts. The original implementation was done for Klimaathelpdesk, a website aimed at answering questions regarding climate change, global warming, and related.

Links

• Documentation
• Questions, issues and bugs
• Security

Supported versions

• Python 3.9, 3.10, 3.11
• Django 4.2 LTS
• Wagtail 5.2 LTS

Installation

• Install the wagtail-helpdesk package:

  $ pip install wagtail-helpdesk

• Add the wagtail-helpdesk apps to your INSTALLED_APPS in your project's settings.py:

    INSTALLED_APPS = [
        "wagtail_helpdesk",
        "wagtail_helpdesk.cms",
        "wagtail_helpdesk.core",
        "wagtail_helpdesk.experts",
        "wagtail_helpdesk.utils",
        "wagtail_helpdesk.volunteers",
        # Add all wagtail apps according to wagtail docs
        ...
        # Add wagtail routable page contrib module
        "wagtail.contrib.routable_page",
    ]

• Add the wagtail_helpdesk urls to your project's urls.py:

  from wagtail_helpdesk.urls import urlpatterns as helpdesk_urlpatterns
  
  urlpatterns += [
      ...
      path("", include(wagtail_urls)),
      path("", include(helpdesk_urlpatterns)),
  ]

• Run Django migrations to create the database tables:

  $ python manage.py migrate