diff --git a/images/manage/roles/permissions-admin.png b/images/manage/roles/permissions-admin.png
index 5f83bb41..37c20b39 100644
Binary files a/images/manage/roles/permissions-admin.png and b/images/manage/roles/permissions-admin.png differ
diff --git a/images/manage/roles/permissions-agent.png b/images/manage/roles/permissions-agent.png
index 330b4192..6aecdc7f 100644
Binary files a/images/manage/roles/permissions-agent.png and b/images/manage/roles/permissions-agent.png differ
diff --git a/images/manage/roles/permissions-user-preferences.png b/images/manage/roles/permissions-user-preferences.png
index 2bc226dd..70d9ced9 100644
Binary files a/images/manage/roles/permissions-user-preferences.png and b/images/manage/roles/permissions-user-preferences.png differ
diff --git a/locale/admin-docs.pot b/locale/admin-docs.pot
index fc257725..1168b513 100644
--- a/locale/admin-docs.pot
+++ b/locale/admin-docs.pot
@@ -985,7 +985,7 @@ msgstr ""
 #: ../system/integrations/cti/includes/inbound-calls.include.rst:15
 #: ../system/integrations/cti/includes/outbound-calls.include.rst:18
 #: ../system/objects.rst:162
-#: ../system/objects.rst:244
+#: ../system/objects.rst:246
 #: ../system/variables.rst:101
 msgid "Note"
 msgstr ""
@@ -2634,7 +2634,7 @@ msgstr ""
 #: ../manage/slas/how-do-they-work.rst:26
 #: ../manage/templates.rst:33
 #: ../system/objects.rst:130
-#: ../system/objects.rst:232
+#: ../system/objects.rst:234
 msgid "Name"
 msgstr ""
 
@@ -2668,7 +2668,7 @@ msgstr ""
 #: ../manage/templates.rst:43
 #: ../manage/webhook/add.rst:123
 #: ../system/objects.rst:169
-#: ../system/objects.rst:246
+#: ../system/objects.rst:248
 msgid "Active"
 msgstr ""
 
@@ -7245,130 +7245,146 @@ msgid "Accessing chat for agents: ``chat.agent``"
 msgstr ""
 
 #: ../manage/roles/admin-permissions.rst:53
-msgid "``admin.channel_email``"
+msgid "``admin.checklist``"
 msgstr ""
 
 #: ../manage/roles/admin-permissions.rst:54
-msgid ":doc:`Channels > Email </channels/email/index>`"
+msgid ":doc:`Manage > Checklist </manage/checklist>`"
 msgstr ""
 
 #: ../manage/roles/admin-permissions.rst:56
-msgid "``admin.channel_facebook``"
+msgid "``admin.channel_email``"
 msgstr ""
 
 #: ../manage/roles/admin-permissions.rst:57
+msgid ":doc:`Channels > Email </channels/email/index>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:59
+msgid "``admin.channel_facebook``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:60
 msgid ":doc:`Channels > Facebook </channels/facebook>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:58
+#: ../manage/roles/admin-permissions.rst:61
 msgid "Accessing Facebook tickets for agents: :doc:`/manage/groups/access-levels`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:59
+#: ../manage/roles/admin-permissions.rst:62
 msgid "``admin.channel_formular``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:60
+#: ../manage/roles/admin-permissions.rst:63
 msgid ":doc:`Channels > Form </channels/form>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:62
+#: ../manage/roles/admin-permissions.rst:65
 msgid "``admin.channel_google``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:63
+#: ../manage/roles/admin-permissions.rst:66
 msgid ":doc:`Channels > Google </channels/google/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:65
+#: ../manage/roles/admin-permissions.rst:68
 msgid "``admin.channel_microsoft365``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:66
+#: ../manage/roles/admin-permissions.rst:69
 msgid ":doc:`Channels > Microsoft 365 </channels/microsoft365/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:68
+#: ../manage/roles/admin-permissions.rst:71
 msgid "``admin.channel_sms``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:69
+#: ../manage/roles/admin-permissions.rst:72
 msgid ":doc:`Channels > SMS </channels/sms>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:71
+#: ../manage/roles/admin-permissions.rst:74
 msgid "``admin.channel_telegram``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:72
+#: ../manage/roles/admin-permissions.rst:75
 msgid ":doc:`Channels > Telegram </channels/telegram>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:73
+#: ../manage/roles/admin-permissions.rst:76
 msgid "Accessing Telegram tickets for agents: :doc:`/manage/groups/access-levels`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:74
+#: ../manage/roles/admin-permissions.rst:77
 msgid "``admin.channel_twitter``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:75
+#: ../manage/roles/admin-permissions.rst:78
 msgid ":doc:`Channels > Twitter </channels/twitter-x/twitter>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:76
+#: ../manage/roles/admin-permissions.rst:79
 msgid "Accessing Twitter/X tickets for agents: :doc:`/manage/groups/access-levels`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:77
+#: ../manage/roles/admin-permissions.rst:80
 msgid "``admin.channel_web``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:78
+#: ../manage/roles/admin-permissions.rst:81
 msgid ":doc:`Channels > Web </channels/web>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:80
+#: ../manage/roles/admin-permissions.rst:83
+msgid "``admin.channel_whatsapp``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:84
+msgid ":doc:`Channels > Whatsapp </channels/whatsapp/index>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:86
 msgid "``admin.core_workflows``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:81
+#: ../manage/roles/admin-permissions.rst:87
 msgid ":doc:`System > Core Workflows </system/core-workflows>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:83
+#: ../manage/roles/admin-permissions.rst:89
 msgid "``admin.data_privacy``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:84
+#: ../manage/roles/admin-permissions.rst:90
 msgid ":doc:`System > Data Privacy </system/data-privacy>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:85
+#: ../manage/roles/admin-permissions.rst:91
 msgid "🔥 Be careful, it allows users to permanently delete data on the system."
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:86
+#: ../manage/roles/admin-permissions.rst:92
 msgid "``admin.group``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:87
+#: ../manage/roles/admin-permissions.rst:93
 msgid ":doc:`Manage > Groups </manage/groups/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:89
+#: ../manage/roles/admin-permissions.rst:95
 msgid "``admin.integration``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:90
+#: ../manage/roles/admin-permissions.rst:96
 msgid ":doc:`System > Integrations </system/integrations/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:92
+#: ../manage/roles/admin-permissions.rst:98
 msgid "``admin.knowledge_base``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:93
+#: ../manage/roles/admin-permissions.rst:99
 msgid ":doc:`Manage > Knowledge Base </manage/knowledge-base>`"
 msgstr ""
 
@@ -7384,47 +7400,47 @@ msgstr ""
 msgid "Make sure to double-check the answer's :user-docs:`visibility </extras/knowledge-base.html#editing-answers>`."
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:98
+#: ../manage/roles/admin-permissions.rst:104
 msgid "``admin.macro``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:99
+#: ../manage/roles/admin-permissions.rst:105
 msgid ":doc:`Manage > Macros </manage/macros>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:100
+#: ../manage/roles/admin-permissions.rst:106
 msgid "In some cases, macros may also require ``admin.tag``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:101
+#: ../manage/roles/admin-permissions.rst:107
 msgid "``admin.maintenance``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:102
+#: ../manage/roles/admin-permissions.rst:108
 msgid ":doc:`System > Maintenance </system/maintenance>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:104
+#: ../manage/roles/admin-permissions.rst:110
 msgid "``admin.monitoring``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:105
+#: ../manage/roles/admin-permissions.rst:111
 msgid ":doc:`System > Monitoring </system/monitoring>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:107
+#: ../manage/roles/admin-permissions.rst:113
 msgid "``admin.object``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:108
+#: ../manage/roles/admin-permissions.rst:114
 msgid ":doc:`System > Objects </system/objects>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:110
+#: ../manage/roles/admin-permissions.rst:116
 msgid "``admin.organization``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:111
+#: ../manage/roles/admin-permissions.rst:117
 msgid ":doc:`Manage > Organizations </manage/organizations/index>`"
 msgstr ""
 
@@ -7440,163 +7456,211 @@ msgstr ""
 msgid "They can even edit an organization's name, domain, and notes!"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:115
+#: ../manage/roles/admin-permissions.rst:121
 msgid "``admin.overview``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:116
+#: ../manage/roles/admin-permissions.rst:122
 msgid ":doc:`Manage > Overviews</manage/overviews>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:118
+#: ../manage/roles/admin-permissions.rst:124
+msgid "``admin.public_links``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:125
+msgid ":doc:`Manage > Public Links </manage/public-links>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:127
 msgid "``admin.package``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:119
+#: ../manage/roles/admin-permissions.rst:128
 msgid ":doc:`System > Packages </system/packages>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:121
+#: ../manage/roles/admin-permissions.rst:130
 msgid "``admin.report_profile``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:122
+#: ../manage/roles/admin-permissions.rst:131
 msgid ":doc:`Manage > Report Profiles </manage/report-profiles>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:123
+#: ../manage/roles/admin-permissions.rst:132
 msgid "Access to view reports: ``report``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:124
+#: ../manage/roles/admin-permissions.rst:133
 msgid "``admin.role``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:125
+#: ../manage/roles/admin-permissions.rst:134
 msgid ":doc:`Manage > Roles </manage/roles/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:127
+#: ../manage/roles/admin-permissions.rst:136
 msgid "``admin.scheduler``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:128
+#: ../manage/roles/admin-permissions.rst:137
 msgid ":doc:`Manage > Scheduler </manage/scheduler>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:129
+#: ../manage/roles/admin-permissions.rst:138
 msgid "For automation on tickets"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:130
+#: ../manage/roles/admin-permissions.rst:139
 msgid "``admin.security``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:131
+#: ../manage/roles/admin-permissions.rst:140
 msgid ":doc:`Settings > Security </settings/security>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:132
+#: ../manage/roles/admin-permissions.rst:141
 msgid "Settings of Zammad. This also covers third party authentications."
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:133
+#: ../manage/roles/admin-permissions.rst:142
 msgid "``admin.session``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:134
+#: ../manage/roles/admin-permissions.rst:143
 msgid ":doc:`System > Sessions </system/sessions>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:136
+#: ../manage/roles/admin-permissions.rst:145
 msgid "``admin.setting_system``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:137
+#: ../manage/roles/admin-permissions.rst:146
 msgid ":doc:`Settings > System </settings/system/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:139
+#: ../manage/roles/admin-permissions.rst:148
 msgid "``admin.sla``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:140
+#: ../manage/roles/admin-permissions.rst:149
 msgid ":doc:`Manage > SLAs </manage/slas/index>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:142
+#: ../manage/roles/admin-permissions.rst:151
+msgid "``admin.system_report``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:152
+msgid ":doc:`System > System Report </system/system-report>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:154
 msgid "``admin.tag``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:143
+#: ../manage/roles/admin-permissions.rst:155
 msgid ":doc:`Manage > Tags </manage/tags>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:145
+#: ../manage/roles/admin-permissions.rst:157
 msgid "``admin.template``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:146
+#: ../manage/roles/admin-permissions.rst:158
 msgid ":doc:`Manage > Templates </manage/templates>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:148
+#: ../manage/roles/admin-permissions.rst:160
 msgid "``admin.text_module``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:149
+#: ../manage/roles/admin-permissions.rst:161
 msgid ":doc:`Manage > Text Modules </manage/text-modules>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:151
+#: ../manage/roles/admin-permissions.rst:163
 msgid "``admin.ticket``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:152
+#: ../manage/roles/admin-permissions.rst:164
 msgid ":doc:`Settings > Tickets </settings/ticket>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:153
+#: ../manage/roles/admin-permissions.rst:165
 msgid "Does not grant access to :doc:`/misc/composer`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:154
+#: ../manage/roles/admin-permissions.rst:166
+msgid "``admin.ticket_auto_assignment``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:167
+msgid ":ref:`Settings > Ticket > Auto Assignment <auto_assignment>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:169
+msgid "``admin.ticket_duplicate_detection``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:170
+msgid ":ref:`Settings > Ticket > Duplicate Detection <duplicate_detection>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:172
+msgid "``admin.ticket_priority``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:173
+msgid ":ref:`System > Objects >Ticket Priority <ticket-priority-reference>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:175
+msgid "``admin.ticket_state``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:176
+msgid ":ref:`System > Objects >Ticket State <ticket-state-reference>`"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:178
 msgid "``admin.time_accounting``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:155
+#: ../manage/roles/admin-permissions.rst:179
 msgid ":doc:`Manage > Time Accounting </manage/time-accounting>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:156
+#: ../manage/roles/admin-permissions.rst:180
 msgid "Also allows the export of timekeeping records."
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:157
+#: ../manage/roles/admin-permissions.rst:181
 msgid "``admin.translation``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:158
+#: ../manage/roles/admin-permissions.rst:182
 msgid ":doc:`System > Translations </system/translations>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:159
+#: ../manage/roles/admin-permissions.rst:183
 msgid "Also enables inline translation"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:160
+#: ../manage/roles/admin-permissions.rst:184
 msgid "``admin.trigger``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:161
+#: ../manage/roles/admin-permissions.rst:185
 msgid ":doc:`Manage > Triggers </manage/trigger>`"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:163
+#: ../manage/roles/admin-permissions.rst:187
 msgid "``admin.user``"
 msgstr ""
 
-#: ../manage/roles/admin-permissions.rst:164
+#: ../manage/roles/admin-permissions.rst:188
 msgid ":doc:`Manage > Users </manage/users/index>`"
 msgstr ""
 
@@ -7612,6 +7676,14 @@ msgstr ""
 msgid "🏴‍☠️ This permission allows users to :ref:`hijack other user sessions <view-from-users-perspective>` ."
 msgstr ""
 
+#: ../manage/roles/admin-permissions.rst:193
+msgid "``admin.webhook``"
+msgstr ""
+
+#: ../manage/roles/admin-permissions.rst:194
+msgid ":doc:`Manage > Webhook </manage/webhook>`"
+msgstr ""
+
 #: ../manage/roles/agent-permissions.rst:2
 msgid "Agent Permissions"
 msgstr ""
@@ -7967,30 +8039,46 @@ msgid "than the user that generated them."
 msgstr ""
 
 #: ../manage/roles/user-preferences-permissions.rst:43
-msgid "``user_preferences.avatar``"
+msgid "``user_preferences.appearance``"
 msgstr ""
 
 #: ../manage/roles/user-preferences-permissions.rst:44
+msgid "Appearance configuration"
+msgstr ""
+
+#: ../manage/roles/user-preferences-permissions.rst:0
+msgid "Users can switch between dark, light and"
+msgstr ""
+
+#: ../manage/roles/user-preferences-permissions.rst:0
+msgid "automatic mode."
+msgstr ""
+
+#: ../manage/roles/user-preferences-permissions.rst:47
+msgid "``user_preferences.avatar``"
+msgstr ""
+
+#: ../manage/roles/user-preferences-permissions.rst:48
 msgid "Avatar settings"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:45
+#: ../manage/roles/user-preferences-permissions.rst:49
 msgid "Override the default Gravatar with a custom avatar"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:46
+#: ../manage/roles/user-preferences-permissions.rst:50
 msgid "``user_preferences.calendar``"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:47
+#: ../manage/roles/user-preferences-permissions.rst:51
 msgid "Configure the calendar feed"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:49
+#: ../manage/roles/user-preferences-permissions.rst:53
 msgid "``user_preferences.device``"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:50
+#: ../manage/roles/user-preferences-permissions.rst:54
 msgid "Manage device login sessions"
 msgstr ""
 
@@ -8006,19 +8094,19 @@ msgstr ""
 msgid "To learn more, see :doc:`/manage/trigger/system-notifications`."
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:54
+#: ../manage/roles/user-preferences-permissions.rst:58
 msgid "``user_preferences.language``"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:55
+#: ../manage/roles/user-preferences-permissions.rst:59
 msgid "Configure the UI locale/language"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:57
+#: ../manage/roles/user-preferences-permissions.rst:61
 msgid "``user_preferences.linked_accounts``"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:58
+#: ../manage/roles/user-preferences-permissions.rst:62
 msgid "Account linking"
 msgstr ""
 
@@ -8038,7 +8126,7 @@ msgstr ""
 msgid "is the only way users can utilize third-party logins."
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:63
+#: ../manage/roles/user-preferences-permissions.rst:67
 msgid "``user_preferences.notifications``"
 msgstr ""
 
@@ -8064,7 +8152,7 @@ msgstr ""
 msgid "Customers can't receive ticket notifications at all."
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:69
+#: ../manage/roles/user-preferences-permissions.rst:73
 msgid "``user_preferences.out_of_office``"
 msgstr ""
 
@@ -8088,7 +8176,7 @@ msgstr ""
 msgid "they're replacing."
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:75
+#: ../manage/roles/user-preferences-permissions.rst:79
 msgid "``user_preferences.overview_sorting``"
 msgstr ""
 
@@ -8116,11 +8204,11 @@ msgstr ""
 msgid "overviews has no effect on custom orders."
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:82
+#: ../manage/roles/user-preferences-permissions.rst:86
 msgid "``user_preferences.password``"
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:83
+#: ../manage/roles/user-preferences-permissions.rst:87
 msgid "Change account password"
 msgstr ""
 
@@ -8136,7 +8224,7 @@ msgstr ""
 msgid "your only allowed authentication method."
 msgstr ""
 
-#: ../manage/roles/user-preferences-permissions.rst:87
+#: ../manage/roles/user-preferences-permissions.rst:91
 msgid "``user_preferences.two_factor_authentication``"
 msgstr ""
 
@@ -14515,55 +14603,55 @@ msgstr ""
 msgid "In case you want to go back to the initial state of ticket notifications, you can click on **Reset to default** button."
 msgstr ""
 
-#: ../settings/ticket.rst:194
+#: ../settings/ticket.rst:196
 msgid "Duplicate Detection"
 msgstr ""
 
-#: ../settings/ticket.rst:236
+#: ../settings/ticket.rst:238
 msgid "Detect Duplicate Ticket Creation"
 msgstr ""
 
-#: ../settings/ticket.rst:197
+#: ../settings/ticket.rst:199
 msgid "This setting turns on the duplicate ticket detection mechanism during ticket creation. If similar tickets are found in the system, a suitable warning will be shown to the user trying to create a ticket."
 msgstr ""
 
-#: ../settings/ticket.rst:204
+#: ../settings/ticket.rst:206
 msgid "A Sample Duplicate Ticket Warning"
 msgstr ""
 
-#: ../settings/ticket.rst:206
+#: ../settings/ticket.rst:208
 msgid "You can choose which ticket attributes will be matched by selecting them in **Attributes to compare** field. Only if the ticket attribute value provided by the user in the ticket create form is *equal* with the attribute in an existing ticket, the warning will be shown."
 msgstr ""
 
-#: ../settings/ticket.rst:211
+#: ../settings/ticket.rst:213
 msgid "**Warning title** and **Warning message** are configurable as well."
 msgstr ""
 
-#: ../settings/ticket.rst:213
+#: ../settings/ticket.rst:215
 msgid "You can limit the detection only to certain user roles. By default, only agents will see the warning."
 msgstr ""
 
-#: ../settings/ticket.rst:216
+#: ../settings/ticket.rst:218
 msgid "If you don't want to show the matched tickets as part of the warning, you can set **Show matching ticket(s) in the warning** setting to *no*."
 msgstr ""
 
-#: ../settings/ticket.rst:219
+#: ../settings/ticket.rst:221
 msgid "By default, **Permission level for looking up ticket** is set to *User*, which  means user permissions will be honored during sarch. The user will see the warning only if tickets they have access to are matched. Alternatively, you can set this setting to *System*, in which case the search will happen within *all* tickets in the system, regardless of user permissions."
 msgstr ""
 
-#: ../settings/ticket.rst:225
+#: ../settings/ticket.rst:227
 msgid "**🦺 Safety first!**"
 msgstr ""
 
-#: ../settings/ticket.rst:227
+#: ../settings/ticket.rst:229
 msgid "Even if the permission level is set to *System*, the user will not be shown the tickets they don't have access to in the warning, even if they match."
 msgstr ""
 
-#: ../settings/ticket.rst:231
+#: ../settings/ticket.rst:233
 msgid "However, just the confirmation about the existence of the tickets in the system may be considered an unwanted information disclosure. Use this option carefully!"
 msgstr ""
 
-#: ../settings/ticket.rst:235
+#: ../settings/ticket.rst:237
 msgid "Finally, you can configure between matching within **All tickets** or **Open tickets** only by setting **Match tickets in following states**. Depending on the current ticket state, a ticket may or not be matched."
 msgstr ""
 
@@ -18750,11 +18838,11 @@ msgstr ""
 msgid "Screenshot showing ticket state creation dialog with example"
 msgstr ""
 
-#: ../system/objects.rst:197
+#: ../system/objects.rst:199
 msgid "Ticket Priority"
 msgstr ""
 
-#: ../system/objects.rst:199
+#: ../system/objects.rst:201
 msgid "If the pre-configured priorities aren't enough for you or you want to change them, you can do so by clicking on the cogwheel icon in the priority row in the ticket tab:"
 msgstr ""
 
@@ -18762,11 +18850,11 @@ msgstr ""
 msgid "Screenshot showing highlighted ticket priority attribute"
 msgstr ""
 
-#: ../system/objects.rst:224
+#: ../system/objects.rst:226
 msgid "Handling of priorities"
 msgstr ""
 
-#: ../system/objects.rst:208
+#: ../system/objects.rst:210
 msgid "In the priority configuration screen, you can add new priorities, disable priorities or change priorities."
 msgstr ""
 
@@ -18774,47 +18862,47 @@ msgstr ""
 msgid "Screenshot showing table of default ticket priorities"
 msgstr ""
 
-#: ../system/objects.rst:216
+#: ../system/objects.rst:218
 msgid "To add a new priority, click on the \"New Priority\" button in the top right corner. To change an existing priority, simply click on the affected priority. This opens an edit dialog."
 msgstr ""
 
-#: ../system/objects.rst:220
+#: ../system/objects.rst:222
 msgid "You can also clone a priority or set them to \"Default for new tickets\" by clicking on the ⁝ action button and select the desired function."
 msgstr ""
 
-#: ../system/objects.rst:223
+#: ../system/objects.rst:225
 msgid "*Default for new tickets* means that this priority is used for every newly created ticket."
 msgstr ""
 
-#: ../system/objects.rst:246
+#: ../system/objects.rst:248
 msgid "Priorities in detail"
 msgstr ""
 
-#: ../system/objects.rst:227
+#: ../system/objects.rst:229
 msgid "Below you can find a description for each field and option."
 msgstr ""
 
-#: ../system/objects.rst:230
+#: ../system/objects.rst:232
 msgid "This is the name of the priority and what you and your agents are seeing when choosing a priority somewhere (e.g. in tickets, trigger configuration)."
 msgstr ""
 
-#: ../system/objects.rst:240
+#: ../system/objects.rst:242
 msgid "Highlight color"
 msgstr ""
 
-#: ../system/objects.rst:235
+#: ../system/objects.rst:237
 msgid "Switch between *Low priority* (light blue), *High priority* (red) and - (default). This affects the displayed color for ticket titles in overviews."
 msgstr ""
 
-#: ../system/objects.rst:239
+#: ../system/objects.rst:241
 msgid "The color options are currently limited to the mentioned options."
 msgstr ""
 
-#: ../system/objects.rst:243
+#: ../system/objects.rst:245
 msgid "You can create a note for the priority to inform other admins about the priority. This has no effect on tickets."
 msgstr ""
 
-#: ../system/objects.rst:247
+#: ../system/objects.rst:249
 msgid "Set the priority to *active* or *inactive*."
 msgstr ""
 
diff --git a/manage/roles/admin-permissions.rst b/manage/roles/admin-permissions.rst
index 6fe4310a..4227d8b0 100644
--- a/manage/roles/admin-permissions.rst
+++ b/manage/roles/admin-permissions.rst
@@ -50,6 +50,9 @@ tickets, see :doc:`agent permissions <agent-permissions>` and
    * - ``admin.channel_chat``
      - :doc:`Channels > Chat </channels/chat>`
      - Accessing chat for agents: ``chat.agent``
+   * - ``admin.checklist``
+     - :doc:`Manage > Checklist </manage/checklist>`
+     -
    * - ``admin.channel_email``
      - :doc:`Channels > Email </channels/email/index>`
      -
@@ -77,6 +80,9 @@ tickets, see :doc:`agent permissions <agent-permissions>` and
    * - ``admin.channel_web``
      - :doc:`Channels > Web </channels/web>`
      -
+   * - ``admin.channel_whatsapp``
+     - :doc:`Channels > Whatsapp </channels/whatsapp/index>`
+     -
    * - ``admin.core_workflows``
      - :doc:`System > Core Workflows </system/core-workflows>`
      -
@@ -115,6 +121,9 @@ tickets, see :doc:`agent permissions <agent-permissions>` and
    * - ``admin.overview``
      - :doc:`Manage > Overviews</manage/overviews>`
      -
+   * - ``admin.public_links``
+     - :doc:`Manage > Public Links </manage/public-links>`
+     -
    * - ``admin.package``
      - :doc:`System > Packages </system/packages>`
      -
@@ -139,6 +148,9 @@ tickets, see :doc:`agent permissions <agent-permissions>` and
    * - ``admin.sla``
      - :doc:`Manage > SLAs </manage/slas/index>`
      -
+   * - ``admin.system_report``
+     - :doc:`System > System Report </system/system-report>`
+     -
    * - ``admin.tag``
      - :doc:`Manage > Tags </manage/tags>`
      -
@@ -151,6 +163,18 @@ tickets, see :doc:`agent permissions <agent-permissions>` and
    * - ``admin.ticket``
      - :doc:`Settings > Tickets </settings/ticket>`
      - Does not grant access to :doc:`/misc/composer`
+   * - ``admin.ticket_auto_assignment``
+     - :ref:`Settings > Ticket > Auto Assignment <auto_assignment>`
+     -
+   * - ``admin.ticket_duplicate_detection``
+     - :ref:`Settings > Ticket > Duplicate Detection <duplicate_detection>`
+     -
+   * - ``admin.ticket_priority``
+     - :ref:`System > Objects >Ticket Priority <ticket-priority-reference>`
+     -
+   * - ``admin.ticket_state``
+     - :ref:`System > Objects >Ticket State <ticket-state-reference>`
+     -
    * - ``admin.time_accounting``
      - :doc:`Manage > Time Accounting </manage/time-accounting>`
      - Also allows the export of timekeeping records.
@@ -166,3 +190,6 @@ tickets, see :doc:`agent permissions <agent-permissions>` and
        | customers, but they can't modify permission etc.
        | 🏴‍☠️ This permission allows users to
         :ref:`hijack other user sessions <view-from-users-perspective>` .
+   * - ``admin.webhook``
+     - :doc:`Manage > Webhook </manage/webhook>`
+     -
\ No newline at end of file
diff --git a/manage/roles/user-preferences-permissions.rst b/manage/roles/user-preferences-permissions.rst
index 9eabd223..8b583b45 100644
--- a/manage/roles/user-preferences-permissions.rst
+++ b/manage/roles/user-preferences-permissions.rst
@@ -15,7 +15,7 @@ User Preferences Permissions
 .. figure:: /images/manage/roles/permissions-user-preferences.png
    :alt: User preferences permissions in the New Role dialog
    :align: center
-   :scale: 60%
+   :scale: 80%
 
    User preferences permissions are shown at the bottom of the
    New Role dialog...
@@ -40,6 +40,10 @@ User Preferences Permissions
        | Zammad via :docs:`REST API </api/intro.html>`
      - | Generated tokens will never have more permissions
        | than the user that generated them.
+   * - ``user_preferences.appearance``
+     - Appearance configuration
+     - | Users can switch between dark, light and
+       | automatic mode.
    * - ``user_preferences.avatar``
      - Avatar settings
      - Override the default Gravatar with a custom avatar
diff --git a/settings/ticket.rst b/settings/ticket.rst
index 9a1800b9..8379c531 100644
--- a/settings/ticket.rst
+++ b/settings/ticket.rst
@@ -190,6 +190,8 @@ Default Notifications
    In case you want to go back to the initial state of ticket notifications, you
    can click on **Reset to default** button.
 
+.. _duplicate_detection:
+
 Duplicate Detection
 -------------------
 
diff --git a/system/objects.rst b/system/objects.rst
index 8f5d2d84..5977b336 100644
--- a/system/objects.rst
+++ b/system/objects.rst
@@ -193,6 +193,8 @@ Ticket state example
       :scale: 80%
       :align: center
 
+.. _ticket-priority-reference:
+
 Ticket Priority
 ^^^^^^^^^^^^^^^