+ {" "}
+ Last updated: 08/07/2020
+
+
+ {" "}
+ 1. Introduction
+
+
+ Welcome to OpenQuery Ltd. (“Company”, “we”, “our”, “us”)! As you
+ have just clicked our Terms of Service, please pause, grab a cup of
+ coffee and carefully read the following pages. It will take you
+ approximately 20 minutes.
+
+ These Terms of Service (“Terms”, “Terms of Service”) govern your use
+ of our web pages located at http://www.getsynth.com operated by
+ OpenQuery Ltd.
+
+ Our Privacy Policy also governs your use of our Service and explains
+ how we collect, safeguard and disclose information that results from
+ your use of our web pages. Please read it{" "}
+
here.
+ Your agreement with us includes these Terms and our Privacy Policy
+ (“Agreements”). You acknowledge that you have read and understood
+ Agreements, and agree to be bound of them.
+
+ If you do not agree with (or cannot comply with) Agreements, then
+ you may not use the Service, but please let us know by emailing at
+ info@getsynth.com so we can try to find a solution. These Terms
+ apply to all visitors, users and others who wish to access or use
+ Service.
+
+ Thank you for being responsible.
+
+
+ {" "}
+ 2. Communications
+
+
+ By creating an Account on our Service, you agree to subscribe to
+ newsletters, marketing or promotional materials and other
+ information we may send. However, you may opt out of receiving any,
+ or all, of these communications from us by following the unsubscribe
+ link or by emailing at.
+
+
+ {" "}
+ 3. Purchases
+
+
+ If you wish to purchase any product or service made available
+ through Service (“Purchase”), you may be asked to supply certain
+ information relevant to your Purchase including, without limitation,
+ your credit card number, the expiration date of your credit card,
+ your billing address, and your shipping information.
+
+ You represent and warrant that: (i) you have the legal right to use
+ any credit card(s) or other payment method(s) in connection with any
+ Purchase; and that (ii) the information you supply to us is true,
+ correct and complete.
+
+ We may employ the use of third party services for the purpose of
+ facilitating payment and the completion of Purchases. By submitting
+ your information, you grant us the right to provide the information
+ to these third parties subject to our Privacy Policy.
+
+ We reserve the right to refuse or cancel your order at any time for
+ reasons including but not limited to: product or service
+ availability, errors in the description or price of the product or
+ service, error in your order or other reasons.
+
+ We reserve the right to refuse or cancel your order if fraud or an
+ unauthorized or illegal transaction is suspected.
+
+ {" "}
+ 4. Contests, Sweepstakes and Promotions
+
+
+ Any contests, sweepstakes or other promotions (collectively,
+ “Promotions”) made available through Service may be governed by
+ rules that are separate from these Terms of Service. If you
+ participate in any Promotions, please review the applicable rules as
+ well as our Privacy Policy. If the rules for a Promotion conflict
+ with these Terms of Service, Promotion rules will apply.
+
+
+
+ {" "}
+ 5. Subscriptions
+
+
+ Some parts of Service are billed on a subscription basis
+ (“Subscription(s)”). You will be billed in advance on a recurring
+ and periodic basis (“Billing Cycle”). Billing cycles are set either
+ on a monthly or annual basis, depending on the type of subscription
+ plan you select when purchasing a Subscription.
+
+ At the end of each Billing Cycle, your Subscription will
+ automatically renew under the exact same conditions unless you
+ cancel it or OpenQuery Ltd. cancels it. You may cancel your
+ Subscription renewal either through your online account management
+ page or by contacting OpenQuery Ltd. customer support team.
+
A valid payment method, including credit card or
+ PayPal, is required to process the payment for your subscription.
+ You shall provide OpenQuery Ltd. with accurate and complete billing
+ information including full name, address, state, zip code, telephone
+ number, and a valid payment method information. By submitting such
+ payment information, you automatically authorize OpenQuery Ltd. to
+ charge all Subscription fees incurred through your account to any
+ such payment instruments.
+
+ Should automatic billing fail to occur for any reason, OpenQuery
+ Ltd. will issue an electronic invoice indicating that you must
+ proceed manually, within a certain deadline date, with the full
+ payment corresponding to the billing period as indicated on the
+ invoice.
+
+
+ {" "}
+ 6. Free Trial
+
+
+ OpenQuery Ltd. may, at its sole discretion, offer a Subscription
+ with a free trial for a limited period of time (“Free Trial”).
+
+
+ You may be required to enter your billing information in order to
+ sign up for Free Trial.
+
+
+ If you do enter your billing information when signing up for Free
+ Trial, you will not be charged by OpenQuery Ltd. until Free Trial
+ has expired. On the last day of Free Trial period, unless you
+ cancelled your Subscription, you will be automatically charged the
+ applicable Subscription fees for the type of Subscription you have
+ selected.
+
+ At any time and without notice, OpenQuery Ltd. reserves the right to
+ (i) modify Terms of Service of Free Trial offer, or (ii) cancel such
+ Free Trial offer.
+
+
+ {" "}
+ 7. Fee Changes
+
+
+ OpenQuery Ltd., in its sole discretion and at any time, may modify
+ Subscription fees for the Subscriptions. Any Subscription fee change
+ will become effective at the end of the then-current Billing Cycle.
+
+ OpenQuery Ltd. will provide you with a reasonable prior notice of
+ any change in Subscription fees to give you an opportunity to
+ terminate your Subscription before such change becomes effective.
+
+ Your continued use of Service after Subscription fee change comes
+ into effect constitutes your agreement to pay the modified
+ Subscription fee amount.
+
+
+ {" "}
+ 8. Refunds
+
+
+ Except when required by law, paid Subscription fees are
+ non-refundable.
+
+
+ {" "}
+ 9. Content
+
+
+ Content found on or through this Service are the property of
+ OpenQuery Ltd. or used with permission. You may not distribute,
+ modify, transmit, reuse, download, repost, copy, or use said
+ Content, whether in whole or in part, for commercial purposes or for
+ personal gain, without express advance written permission from us.
+
+
+
+ {" "}
+ 10. Prohibited Uses
+
+
+ You may use Service only for lawful purposes and in accordance with
+ Terms. You agree not to use Service:
+
(a) In any way that violates any applicable national
+ or international law or regulation.
+
(b) For the purpose of exploiting, harming, or
+ attempting to exploit or harm minors in any way by exposing them to
+ inappropriate content or otherwise.
+
(c) To transmit, or procure the sending of, any
+ advertising or promotional material, including any “junk mail”,
+ “chain letter,” “spam,” or any other similar solicitation.
+
+
(d) To impersonate or attempt to impersonate Company, a
+ Company employee, another user, or any other person or entity.
+
(e) In any way that infringes upon the rights of
+ others, or in any way is illegal, threatening, fraudulent, or
+ harmful, or in connection with any unlawful, illegal, fraudulent, or
+ harmful purpose or activity.
+
(f) To engage in any other conduct that restricts or
+ inhibits anyone’s use or enjoyment of Service, or which, as
+ determined by us, may harm or offend Company or users of Service or
+ expose them to liability.
+
+ Additionally, you agree not to:
+
(a) Use Service in any manner that could disable,
+ overburden, damage, or impair Service or interfere with any other
+ party’s use of Service, including their ability to engage in real
+ time activities through Service.
+
(b) Use any robot, spider, or other automatic device,
+ process, or means to access Service for any purpose, including
+ monitoring or copying any of the material on Service.
+
(c) Use any manual process to monitor or copy any of
+ the material on Service or for any other unauthorized purpose
+ without our prior written consent.
+
(d) Use any device, software, or routine that
+ interferes with the proper working of Service.
+
(e) Introduce any viruses, trojan horses, worms, logic
+ bombs, or other material which is malicious or technologically
+ harmful.
+
(f) Attempt to gain unauthorized access to, interfere
+ with, damage, or disrupt any parts of Service, the server on which
+ Service is stored, or any server, computer, or database connected to
+ Service.
+
(g) Attack Service via a denial-of-service attack or a
+ distributed denial-of-service attack.
+
(h) Take any action that may damage or falsify Company
+ rating.
+
(i) Otherwise attempt to interfere with the proper
+ working of Service.
+
+
+
+ {" "}
+ 11. Analytics
+
+ {" "}
+
+ We may use third-party Service Providers to monitor and analyze the
+ use of our Service.
+
+ Fathom Analytics
+
+ Fathom Analytics is analytics service provided by Conva Ventures
+ Inc. You can find their Privacy Policy{" "}
+
here.
{" "}
+
+
+ {" "}
+ 12. No Use By Minors
+
+
+ Service is intended only for access and use by individuals at least
+ eighteen (18) years old. By accessing or using any of Company, you
+ warrant and represent that you are at least eighteen (18) years of
+ age and with the full authority, right, and capacity to enter into
+ this agreement and abide by all of the terms and conditions of
+ Terms. If you are not at least eighteen (18) years old, you are
+ prohibited from both the access and usage of Service.
+
+
+ {" "}
+ 13. Accounts
+
+
+ When you create an account with us, you guarantee that you are above
+ the age of 18, and that the information you provide us is accurate,
+ complete, and current at all times. Inaccurate, incomplete, or
+ obsolete information may result in the immediate termination of your
+ account on Service.
+
+ You are responsible for maintaining the confidentiality of your
+ account and password, including but not limited to the restriction
+ of access to your computer and/or account. You agree to accept
+ responsibility for any and all activities or actions that occur
+ under your account and/or password, whether your password is with
+ our Service or a third-party service. You must notify us immediately
+ upon becoming aware of any breach of security or unauthorized use of
+ your account.
+
+
+ You may not use as a username the name of another person or entity
+ or that is not lawfully available for use, a name or trademark that
+ is subject to any rights of another person or entity other than you,
+ without appropriate authorization. You may not use as a username any
+ name that is offensive, vulgar or obscene.
+
+ We reserve the right to refuse service, terminate accounts, remove
+ or edit content, or cancel orders in our sole discretion.
+
+
+ {" "}
+ 14. Intellectual Property
+
+
+ Service and its original content (excluding Content provided by
+ users), features and functionality are and will remain the exclusive
+ property of OpenQuery Ltd. and its licensors. Service is protected
+ by copyright, trademark, and other laws of the United States and
+ foreign countries. Our trademarks and trade dress may not be used in
+ connection with any product or service without the prior written
+ consent of OpenQuery Ltd..
+
+
+ {" "}
+ 15. Copyright Policy
+
+
+ We respect the intellectual property rights of others. It is our
+ policy to respond to any claim that Content posted on Service
+ infringes on the copyright or other intellectual property rights
+ (“Infringement”) of any person or entity.
+
+ If you are a copyright owner, or authorized on behalf of one, and
+ you believe that the copyrighted work has been copied in a way that
+ constitutes copyright infringement, please submit your claim via
+ email to legal@openquery.io, with the subject line: “Copyright
+ Infringement” and include in your claim a detailed description of
+ the alleged Infringement as detailed below, under “DMCA Notice and
+ Procedure for Copyright Infringement Claims”
+
+ You may be held accountable for damages (including costs and
+ attorneys' fees) for misrepresentation or bad-faith claims on
+ the infringement of any Content found on and/or through Service on
+ your copyright.
+
+
+ {" "}
+ 16. DMCA Notice and Procedure for Copyright Infringement Claims
+
+
+ You may submit a notification pursuant to the Digital Millennium
+ Copyright Act (DMCA) by providing our Copyright Agent with the
+ following information in writing (see 17 U.S.C 512(c)(3) for further
+ detail):
+
(a) an electronic or physical signature of the person
+ authorized to act on behalf of the owner of the copyright's
+ interest;
+
(b) a description of the copyrighted work that you
+ claim has been infringed, including the URL (i.e., web page address)
+ of the location where the copyrighted work exists or a copy of the
+ copyrighted work;
+
+
(c) identification of the URL or other specific location on
+ Service where the material that you claim is infringing is located;
+
(d) your address, telephone number, and email address;
+
(e) a statement by you that you have a good faith
+ belief that the disputed use is not authorized by the copyright
+ owner, its agent, or the law;
+
(f) a statement by you, made under penalty of perjury,
+ that the above information in your notice is accurate and that you
+ are the copyright owner or authorized to act on the copyright
+ owner's behalf.
+
+ You can contact our Copyright Agent via email at legal@openquery.io
+
+
+ {" "}
+ 17. Error Reporting and Feedback
+
+
+ You may provide us either directly at info@getsynth.com or via third
+ party sites and tools with information and feedback concerning
+ errors, suggestions for improvements, ideas, problems, complaints,
+ and other matters related to our Service (“Feedback”). You
+ acknowledge and agree that: (i) you shall not retain, acquire or
+ assert any intellectual property right or other right, title or
+ interest in or to the Feedback; (ii) Company may have development
+ ideas similar to the Feedback; (iii) Feedback does not contain
+ confidential information or proprietary information from you or any
+ third party; and (iv) Company is not under any obligation of
+ confidentiality with respect to the Feedback. In the event the
+ transfer of the ownership to the Feedback is not possible due to
+ applicable mandatory laws, you grant Company and its affiliates an
+ exclusive, transferable, irrevocable, free-of-charge,
+ sub-licensable, unlimited and perpetual right to use (including
+ copy, modify, create derivative works, publish, distribute and
+ commercialize) Feedback in any manner and for any purpose.
+
+ The third party sites and tools mentioned above include the
+ following:
+
+
+ Sentry
+
+ Sentry is open-source error tracking solution provided by Functional
+ Software Inc. More information is available{" "}
+
here.
+
+
+ {" "}
+ 18. Links To Other Web Sites
+
+
+ Our Service may contain links to third party web sites or services
+ that are not owned or controlled by OpenQuery Ltd.
+
+ OpenQuery Ltd. has no control over, and assumes no responsibility
+ for the content, privacy policies, or practices of any third party
+ web sites or services. We do not warrant the offerings of any of
+ these entities/individuals or their websites.
+
+ YOU ACKNOWLEDGE AND AGREE THAT OpenQuery Ltd. SHALL NOT BE
+ RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR
+ LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF
+ OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR
+ THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
+
+ WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY
+ POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
+
+
+ {" "}
+ 19. Disclaimer Of Warranty
+
+ THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS
+ AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF
+ ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES,
+ OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU
+ EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND
+ ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
+
+ NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY
+ WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS,
+ SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE
+ SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE
+ ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES,
+ THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE
+ SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED,
+ THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT
+ MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
+ OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE
+ SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
+
+ COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS
+ OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO
+ ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR
+ PARTICULAR PURPOSE.
+
+ THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE
+ EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
+
+
+
+ 20. Limitation Of Liability
+
+
+ EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS,
+ DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT,
+ PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT
+ ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND
+ EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF
+ ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED),
+ WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS
+ ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT,
+ INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR
+ PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY
+ YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR
+ REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE
+ POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS
+ LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE
+ AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO
+ CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME
+ STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE,
+ INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR
+ EXCLUSION MAY NOT APPLY TO YOU.
+
+
+ {" "}
+ 21. Termination
+
+
+ We may terminate or suspend your account and bar access to Service
+ immediately, without prior notice or liability, under our sole
+ discretion, for any reason whatsoever and without limitation,
+ including but not limited to a breach of Terms.
+
+ If you wish to terminate your account, you may simply discontinue
+ using Service.
+
+ All provisions of Terms which by their nature should survive
+ termination shall survive termination, including, without
+ limitation, ownership provisions, warranty disclaimers, indemnity
+ and limitations of liability.
+
+
+ {" "}
+ 22. Governing Law
+
+
+ These Terms shall be governed and construed in accordance with the
+ laws of State of Delaware without regard to its conflict of law
+ provisions.
+
+ Our failure to enforce any right or provision of these Terms will
+ not be considered a waiver of those rights. If any provision of
+ these Terms is held to be invalid or unenforceable by a court, the
+ remaining provisions of these Terms will remain in effect. These
+ Terms constitute the entire agreement between us regarding our
+ Service and supersede and replace any prior agreements we might have
+ had between us regarding Service.
+
+
+ {" "}
+ 23. Changes To Service
+
+
+ We reserve the right to withdraw or amend our Service, and any
+ service or material we provide via Service, in our sole discretion
+ without notice. We will not be liable if for any reason all or any
+ part of Service is unavailable at any time or for any period. From
+ time to time, we may restrict access to some parts of Service, or
+ the entire Service, to users, including registered users.
+
+
+ {" "}
+ 24. Amendments To Terms
+
+
+ We may amend Terms at any time by posting the amended terms on this
+ site. It is your responsibility to review these Terms periodically.
+
+ Your continued use of the Platform following the posting of revised
+ Terms means that you accept and agree to the changes. You are
+ expected to check this page frequently so you are aware of any
+ changes, as they are binding on you.
+
+ By continuing to access or use our Service after any revisions
+ become effective, you agree to be bound by the revised terms. If you
+ do not agree to the new terms, you are no longer authorized to use
+ Service.
+
+
+ {" "}
+ 25. Waiver And Severability
+
+
+ No waiver by Company of any term or condition set forth in Terms
+ shall be deemed a further or continuing waiver of such term or
+ condition or a waiver of any other term or condition, and any
+ failure of Company to assert a right or provision under Terms shall
+ not constitute a waiver of such right or provision.
+
+ If any provision of Terms is held by a court or other tribunal of
+ competent jurisdiction to be invalid, illegal or unenforceable for
+ any reason, such provision shall be eliminated or limited to the
+ minimum extent such that the remaining provisions of Terms will
+ continue in full force and effect.
+
+
+ {" "}
+ 26. Acknowledgement
+
+
+ BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE
+ THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY
+ THEM.
+
+
+ {" "}
+ 27. Contact Us
+
+
+ Please send your feedback, comments, requests for technical support:
+
+ By email: info@getsynth.com.
+
+ By visiting this page on our website:
+ http://www.getsynth.com/contact.
+