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Validation message doesnot vanish even after the action is taken #39485

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AshBhave opened this issue Dec 17, 2024 · 6 comments
Open
1 of 5 tasks

Validation message doesnot vanish even after the action is taken #39485

AshBhave opened this issue Dec 17, 2024 · 6 comments
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Area: Order Component: Payment Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: dev in progress Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@AshBhave
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Preconditions and environment

No response

Steps to reproduce

  1. Activate any payment gateway option along with check/money order
  2. Dont select any of the option and click on place order
  3. You will get validation message "Please select on of the options"
  4. Now select the one of the payment options and you will notice that even though the option is selected the validation message remains as it is

Expected result

Ideally if we select the payment option the validation message should vanish

Actual result

image-2024-11-26-14-32-45-379

Currently the validation message remains as it is

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Dec 17, 2024

Hi @AshBhave. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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m2-assistant bot commented Dec 17, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-Bravo engcom-Bravo added the Reported on 2.4.x Indicates original Magento version for the Issue report. label Dec 17, 2024
@engcom-Bravo
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Hi @AshBhave,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop magento instance and the issue is reproducible.Kindly refer the screenshots.

Screenshot 2024-12-18 at 11 37 26 am

The validation message remains as it is even though we have selected option.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Component: Payment Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Area: Order labels Dec 18, 2024
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-13536 is successfully created for this GitHub issue.

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m2-assistant bot commented Dec 18, 2024

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@Mohamed-Asar
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@magento i'm working on this

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Labels
Area: Order Component: Payment Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: dev in progress Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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