windows installer: wrong pillow version installed #1375

josh3io · 2024-02-29T18:52:11Z

Note: For general usage questions and help, please use either our FaceSwap Forum
or FaceSwap Discord server. General usage questions are liable to be closed without
response.

Crash reports MUST be included when reporting bugs.

Describe the bug
Using the 2.10.0 windows installer, it appears that the wrong version of pillow is installed.

To Reproduce
Steps to reproduce the behavior:

Download and run the v2.10.0 windows installer
run faceswap_win_launcher.bat
See error (crash report below)

Expected behavior
GUI should launch.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: windows 11

Additional context
Manually installing pillow==9.4.0 resolves the issue.

Crash Report
02/29/2024 10:42:40 MainProcess MainThread logger log_setup INFO Log level set to: INFO
02/29/2024 10:42:40 MainProcess MainThread launcher _set_environment_variables DEBUG Setting TF_RUN_EAGER_OP_AS_FUNCTION env var to False
02/29/2024 10:42:41 MainProcess MainThread tpu_cluster_resolver DEBUG Falling back to TensorFlow client; we recommended you install the Cloud TPU client directly with pip install cloud-tpu-client.
02/29/2024 10:42:41 MainProcess MainThread init DEBUG Creating converter from 7 to 5
02/29/2024 10:42:41 MainProcess MainThread init DEBUG Creating converter from 5 to 7
02/29/2024 10:42:41 MainProcess MainThread init DEBUG Creating converter from 7 to 5
02/29/2024 10:42:41 MainProcess MainThread init DEBUG Creating converter from 5 to 7
02/29/2024 10:42:42 MainProcess MainThread launcher _test_for_tf_version DEBUG Installed Tensorflow Version: (2, 10)
Traceback (most recent call last):
File "C:\Users\josh\faceswap\lib\cli\launcher.py", line 223, in execute_script
script = self._import_script()
File "C:\Users\josh\faceswap\lib\cli\launcher.py", line 53, in import_script
module = import_module(mod)
File "C:\Users\josh\miniconda3\envs\faceswap\lib\importlib_init.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1050, in _gcd_import
File "", line 1027, in _find_and_load
File "", line 1006, in _find_and_load_unlocked
File "", line 688, in load_unlocked
File "", line 883, in exec_module
File "", line 241, in call_with_frames_removed
File "C:\Users\josh\faceswap\scripts\gui.py", line 9, in
from lib.gui import (TaskBar, CliOptions, CommandNotebook, ConsoleOut, DisplayNotebook,
File "C:\Users\josh\faceswap\lib\gui_init.py", line 4, in
from lib.gui.command import CommandNotebook
File "C:\Users\josh\faceswap\lib\gui\command.py", line 9, in
from .control_helper import ControlPanel
File "C:\Users\josh\faceswap\lib\gui\control_helper.py", line 15, in
from .custom_widgets import ContextMenu, MultiOption, ToggledFrame, Tooltip
File "C:\Users\josh\faceswap\lib\gui\custom_widgets.py", line 14, in
from .utils import get_config
File "C:\Users\josh\faceswap\lib\gui\utils_init.py", line 4, in
from .config import get_config, initialize_config, PATHCACHE
File "C:\Users\josh\faceswap\lib\gui\utils\config.py", line 12, in
from lib.gui.config import Config as UserConfig
File "C:\Users\josh\faceswap\lib\gui_config.py", line 8, in
from matplotlib import font_manager
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\matplotlib_init.py", line 161, in
from . import _api, _version, cbook, _docstring, rcsetup
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\matplotlib\rcsetup.py", line 27, in
from matplotlib.colors import Colormap, is_color_like
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\matplotlib\colors.py", line 52, in
from PIL import Image
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\PIL\Image.py", line 100, in
from . import _imaging as core
ImportError: DLL load failed while importing _imaging: The specified module could not be found.

============ System Information ============
backend: nvidia
encoding: cp1252
git_branch: master
git_commits: dea021c bugfix - setup.py - Install xorg-libxft for Linux users - Force tensorflow-cpu from pip
gpu_cuda: 12.3
gpu_cudnn: 8.9.6
gpu_devices: GPU_0: NVIDIA RTX A2000 Laptop GPU
gpu_devices_active: GPU_0
gpu_driver: 546.12
gpu_vram: GPU_0: 4096MB (2398MB free)
os_machine: AMD64
os_platform: Windows-10-10.0.22631-SP0
os_release: 10
py_command: C:\Users\josh\faceswap/faceswap.py gui
py_conda_version: conda 23.9.0
py_implementation: CPython
py_version: 3.10.5
py_virtual_env: True
sys_cores: 12
sys_processor: Intel64 Family 6 Model 141 Stepping 1, GenuineIntel
sys_ram: Total: 32471MB, Available: 6273MB, Used: 26197MB, Free: 6273MB

=============== Pip Packages ===============
absl-py==2.1.0
astunparse==1.6.3
cachetools==5.3.3
certifi==2024.2.2
charset-normalizer==3.3.2
colorama @ file:///C:/b/abs_a9ozq0l032/croot/colorama_1672387194846/work
contourpy @ file:///C:/b/abs_853rfy8zse/croot/contourpy_1700583617587/work
cycler @ file:///tmp/build/80754af9/cycler_1637851556182/work
fastcluster @ file:///D:/bld/fastcluster_1649783460966/work
ffmpy @ file:///home/conda/feedstock_root/build_artifacts/ffmpy_1659474992694/work
flatbuffers==23.5.26
fonttools==4.25.0
gast==0.4.0
google-auth==2.28.1
google-auth-oauthlib==0.4.6
google-pasta==0.2.0
grpcio==1.62.0
h5py==3.10.0
idna==3.6
imageio @ file:///C:/b/abs_aeqerw_nps/croot/imageio_1707247365204/work
imageio-ffmpeg==0.4.9
joblib @ file:///C:/b/abs_1anqjntpan/croot/joblib_1685113317150/work
keras==2.10.0
Keras-Preprocessing==1.1.2
kiwisolver @ file:///C:/b/abs_88mdhvtahm/croot/kiwisolver_1672387921783/work
libclang==16.0.6
Markdown==3.5.2
MarkupSafe==2.1.5
matplotlib @ file:///C:/b/abs_e26vnvd5s1/croot/matplotlib-suite_1698692153288/work
mkl-fft @ file:///C:/b/abs_19i1y8ykas/croot/mkl_fft_1695058226480/work
mkl-random @ file:///C:/b/abs_edwkj1_o69/croot/mkl_random_1695059866750/work
mkl-service==2.4.0
munkres==1.1.4
numexpr @ file:///C:/b/abs_5fucrty5dc/croot/numexpr_1696515448831/work
numpy @ file:///C:/b/abs_c1ywpu18ar/croot/numpy_and_numpy_base_1708638681471/work/dist/numpy-1.26.4-cp310-cp310-win_amd64.whl#sha256=ebb5aa2b36d8afa5ec3231c19e5a1fc75b6d85e7db483f0fb9e77dad58469977
nvidia-ml-py @ file:///home/conda/feedstock_root/build_artifacts/nvidia-ml-py_1698947663801/work
oauthlib==3.2.2
opencv-python==4.9.0.80
opt-einsum==3.3.0
packaging @ file:///C:/b/abs_28t5mcoltc/croot/packaging_1693575224052/work
Pillow==9.3.0
ply==3.11
protobuf==3.19.6
psutil @ file:///C:/Windows/Temp/abs_b2c2fd7f-9fd5-4756-95ea-8aed74d0039flsd9qufz/croots/recipe/psutil_1656431277748/work
pyasn1==0.5.1
pyasn1-modules==0.3.0
pyparsing @ file:///C:/Users/BUILDE~1/AppData/Local/Temp/abs_7f_7lba6rl/croots/recipe/pyparsing_1661452540662/work
PyQt5==5.15.10
PyQt5-sip @ file:///C:/b/abs_c0pi2mimq3/croot/pyqt-split_1698769125270/work/pyqt_sip
python-dateutil @ file:///tmp/build/80754af9/python-dateutil_1626374649649/work
pywin32==305.1
pywinpty @ file:///C:/ci_310/pywinpty_1644230983541/work/target/wheels/pywinpty-2.0.2-cp310-none-win_amd64.whl
requests==2.31.0
requests-oauthlib==1.3.1
rsa==4.9
scikit-learn @ file:///C:/b/abs_daon7wm2p4/croot/scikit-learn_1694788586973/work
scipy==1.11.4
sip @ file:///C:/b/abs_edevan3fce/croot/sip_1698675983372/work
six @ file:///tmp/build/80754af9/six_1644875935023/work
tensorboard==2.10.1
tensorboard-data-server==0.6.1
tensorboard-plugin-wit==1.8.1
tensorflow==2.10.1
tensorflow-estimator==2.10.0
tensorflow-io-gcs-filesystem==0.31.0
termcolor==2.4.0
threadpoolctl @ file:///Users/ktietz/demo/mc3/conda-bld/threadpoolctl_1629802263681/work
tomli @ file:///C:/Windows/TEMP/abs_ac109f85-a7b3-4b4d-bcfd-52622eceddf0hy332ojo/croots/recipe/tomli_1657175513137/work
tornado @ file:///C:/b/abs_0cbrstidzg/croot/tornado_1696937003724/work
tqdm @ file:///C:/b/abs_f76j9hg7pv/croot/tqdm_1679561871187/work
typing_extensions==4.10.0
urllib3==2.2.1
Werkzeug==3.0.1
wrapt==1.16.0

============== Conda Packages ==============

packages in environment at C:\Users\josh\miniconda3\envs\faceswap:

================= Configs ==================
--------- .faceswap ---------
backend: nvidia

--------- convert.ini ---------

[color.color_transfer]
clip: True
preserve_paper: True

[color.manual_balance]
colorspace: HSV
balance_1: 0.0
balance_2: 0.0
balance_3: 0.0
contrast: 0.0
brightness: 0.0

[color.match_hist]
threshold: 99.0

[mask.mask_blend]
type: normalized
kernel_size: 3
passes: 4
threshold: 4
erosion: 0.0
erosion_top: 0.0
erosion_bottom: 0.0
erosion_left: 0.0
erosion_right: 0.0

[scaling.sharpen]
method: none
amount: 150
radius: 0.3
threshold: 5.0

[writer.ffmpeg]
container: mp4
codec: libx264
crf: 23
preset: medium
tune: none
profile: auto
level: auto
skip_mux: False

[writer.gif]
fps: 25
loop: 0
palettesize: 256
subrectangles: False

[writer.opencv]
format: png
draw_transparent: False
separate_mask: False
jpg_quality: 75
png_compress_level: 3

[writer.patch]
start_index: 0
index_offset: 0
number_padding: 6
include_filename: True
face_index_location: before
origin: bottom-left
empty_frames: blank
json_output: False
separate_mask: False
bit_depth: 16
format: png
png_compress_level: 3
tiff_compression_method: lzw

[writer.pillow]
format: png
draw_transparent: False
separate_mask: False
optimize: False
gif_interlace: True
jpg_quality: 75
png_compress_level: 3
tif_compression: tiff_deflate

--------- extract.ini ---------

[global]
allow_growth: False
aligner_min_scale: 0.07
aligner_max_scale: 2.0
aligner_distance: 22.5
aligner_roll: 45.0
aligner_features: True
filter_refeed: True
save_filtered: False
realign_refeeds: True
filter_realign: True

[align.fan]
batch-size: 12

[detect.cv2_dnn]
confidence: 50

[detect.mtcnn]
minsize: 20
scalefactor: 0.709
batch-size: 8
cpu: True
threshold_1: 0.6
threshold_2: 0.7
threshold_3: 0.7

[detect.s3fd]
confidence: 70
batch-size: 4

[mask.bisenet_fp]
batch-size: 8
cpu: False
weights: faceswap
include_ears: False
include_hair: False
include_glasses: True

[mask.custom]
batch-size: 8
centering: face
fill: False

[mask.unet_dfl]
batch-size: 8

[mask.vgg_clear]
batch-size: 6

[mask.vgg_obstructed]
batch-size: 2

[recognition.vgg_face2]
batch-size: 16
cpu: False

--------- train.ini ---------

[global]
centering: face
coverage: 87.5
icnr_init: False
conv_aware_init: False
optimizer: adam
learning_rate: 5e-05
epsilon_exponent: -7
save_optimizer: exit
lr_finder_iterations: 1000
lr_finder_mode: set
lr_finder_strength: default
autoclip: False
reflect_padding: False
allow_growth: False
mixed_precision: False
nan_protection: True
convert_batchsize: 16

[global.loss]
loss_function: ssim
loss_function_2: mse
loss_weight_2: 100
loss_function_3: none
loss_weight_3: 0
loss_function_4: none
loss_weight_4: 0
mask_loss_function: mse
eye_multiplier: 3
mouth_multiplier: 2
penalized_mask_loss: True
mask_type: extended
mask_blur_kernel: 3
mask_threshold: 4
learn_mask: False

[model.dfaker]
output_size: 128

[model.dfl_h128]
lowmem: False

[model.dfl_sae]
input_size: 128
architecture: df
autoencoder_dims: 0
encoder_dims: 42
decoder_dims: 21
multiscale_decoder: False

[model.dlight]
features: best
details: good
output_size: 256

[model.original]
lowmem: False

[model.phaze_a]
output_size: 128
shared_fc: none
enable_gblock: True
split_fc: True
split_gblock: False
split_decoders: False
enc_architecture: fs_original
enc_scaling: 7
enc_load_weights: True
bottleneck_type: dense
bottleneck_norm: none
bottleneck_size: 1024
bottleneck_in_encoder: True
fc_depth: 1
fc_min_filters: 1024
fc_max_filters: 1024
fc_dimensions: 4
fc_filter_slope: -0.5
fc_dropout: 0.0
fc_upsampler: upsample2d
fc_upsamples: 1
fc_upsample_filters: 512
fc_gblock_depth: 3
fc_gblock_min_nodes: 512
fc_gblock_max_nodes: 512
fc_gblock_filter_slope: -0.5
fc_gblock_dropout: 0.0
dec_upscale_method: subpixel
dec_upscales_in_fc: 0
dec_norm: none
dec_min_filters: 64
dec_max_filters: 512
dec_slope_mode: full
dec_filter_slope: -0.45
dec_res_blocks: 1
dec_output_kernel: 5
dec_gaussian: True
dec_skip_last_residual: True
freeze_layers: keras_encoder
load_layers: encoder
fs_original_depth: 4
fs_original_min_filters: 128
fs_original_max_filters: 1024
fs_original_use_alt: False
mobilenet_width: 1.0
mobilenet_depth: 1
mobilenet_dropout: 0.001
mobilenet_minimalistic: False

[model.realface]
input_size: 64
output_size: 128
dense_nodes: 1536
complexity_encoder: 128
complexity_decoder: 512

[model.unbalanced]
input_size: 128
lowmem: False
nodes: 1024
complexity_encoder: 128
complexity_decoder_a: 384
complexity_decoder_b: 512

[model.villain]
lowmem: False

[trainer.original]
preview_images: 14
mask_opacity: 30
mask_color: #ff0000
zoom_amount: 5
rotation_range: 10
shift_range: 5
flip_chance: 50
color_lightness: 30
color_ab: 8
color_clahe_chance: 50
color_clahe_max_size: 4

The text was updated successfully, but these errors were encountered:

torzdf · 2024-03-05T01:44:07Z

No. it's the correct version of Pillow...

This is a system issue, in some way (a required file missing on your PC, or a conflict of some kind).

In the first instance, try this to see if it resolves it:
https://forum.faceswap.dev/app.php/faqpage#f1r1

josh3io · 2024-03-05T02:07:01Z

C:\Users\josh\faceswap>"C:\Users\josh\Miniconda3\scripts\activate.bat" && conda activate "faceswap" && python "C:\Users\josh\faceswap/faceswap.py" gui
Setting Faceswap backend to NVIDIA
02/29/2024 10:44:58 INFO Log level set to: INFO
02/29/2024 10:45:04 ERROR Got Exception on main handler:
Traceback (most recent call last):
File "C:\Users\josh\faceswap\lib\cli\launcher.py", line 223, in execute_script
script = self._import_script()
File "C:\Users\josh\faceswap\lib\cli\launcher.py", line 53, in import_script
module = import_module(mod)
File "C:\Users\josh\miniconda3\envs\faceswap\lib\importlib_init.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1050, in _gcd_import
File "", line 1027, in _find_and_load
File "", line 1006, in _find_and_load_unlocked
File "", line 688, in load_unlocked
File "", line 883, in exec_module
File "", line 241, in call_with_frames_removed
File "C:\Users\josh\faceswap\scripts\gui.py", line 9, in
from lib.gui import (TaskBar, CliOptions, CommandNotebook, ConsoleOut, DisplayNotebook,
File "C:\Users\josh\faceswap\lib\gui_init.py", line 4, in
from lib.gui.command import CommandNotebook
File "C:\Users\josh\faceswap\lib\gui\command.py", line 9, in
from .control_helper import ControlPanel
File "C:\Users\josh\faceswap\lib\gui\control_helper.py", line 15, in
from .custom_widgets import ContextMenu, MultiOption, ToggledFrame, Tooltip
File "C:\Users\josh\faceswap\lib\gui\custom_widgets.py", line 14, in
from .utils import get_config
File "C:\Users\josh\faceswap\lib\gui\utils_init.py", line 4, in
from .config import get_config, initialize_config, PATHCACHE
File "C:\Users\josh\faceswap\lib\gui\utils\config.py", line 12, in
from lib.gui.config import Config as UserConfig
File "C:\Users\josh\faceswap\lib\gui_config.py", line 8, in
from matplotlib import font_manager
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\matplotlib_init.py", line 161, in
from . import _api, _version, cbook, _docstring, rcsetup
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\matplotlib\rcsetup.py", line 27, in
from matplotlib.colors import Colormap, is_color_like
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\matplotlib\colors.py", line 52, in
from PIL import Image
File "C:\Users\josh\miniconda3\envs\faceswap\lib\site-packages\PIL\Image.py", line 100, in
from . import _imaging as core
ImportError: DLL load failed while importing _imaging: The specified module could not be found.
02/29/2024 10:45:04 CRITICAL An unexpected crash has occurred. Crash report written to 'C:\Users\josh\faceswap\crash_report.2024.02.29.104500909341.log'. You MUST provide this file if seeking assistance. Please verify you are running the latest version of faceswap before reporting

(faceswap) C:\Users\josh\faceswap>ls
CODE_OF_CONDUCT.md pycache docs locales tools
Dockerfile.cpu _config.yml faceswap.py plugins tools.py
Dockerfile.gpu config faceswap_gui.log requirements update_deps.py
INSTALL.md crash_report.2024.02.29.104006270120.log faceswap_gui.log.1 scripts
LICENSE crash_report.2024.02.29.104030719334.log faceswap_setup.log setup.cfg
README.md crash_report.2024.02.29.104242856258.log faceswap_win_launcher.bat setup.py
USAGE.md crash_report.2024.02.29.104500909341.log lib tests

(faceswap) C:\Users\josh\faceswap>ls requirements
_requirements_base.txt requirements_cpu.txt requirements_nvidia.txt
requirements_apple_silicon.txt requirements_directml.txt requirements_rocm.txt

(faceswap) C:\Users\josh\faceswap>cat requirements/requirements_nvidia.txt
-r _requirements_base.txt

Exclude badly numbered Python2 version of nvidia-ml-py

nvidia-ml-py>=11.525,<300
pynvx==1.0.0 ; sys_platform == "darwin"
tensorflow>=2.10.0,<2.11.0

(faceswap) C:\Users\josh\faceswap>cat requirements/_requirements_base.txt
tqdm>=4.65
psutil>=5.9.0
numexpr>=2.8.4
numpy>=1.25.0
opencv-python>=4.7.0.0
pillow>=9.4.0,<10.0.0
scikit-learn>=1.2.2
fastcluster>=1.2.6
matplotlib>=3.7.1
imageio>=2.26.0
imageio-ffmpeg>=0.4.8
ffmpy>=0.3.0
pywin32>=228 ; sys_platform == "win32"

(faceswap) C:\Users\josh\faceswap>pip install pillow
Requirement already satisfied: pillow in c:\users\josh\miniconda3\envs\faceswap\lib\site-packages (9.3.0)

(faceswap) C:\Users\josh\faceswap>pip install pillow==9.4.0
Collecting pillow==9.4.0
Downloading Pillow-9.4.0-cp310-cp310-win_amd64.whl.metadata (9.4 kB)
Downloading Pillow-9.4.0-cp310-cp310-win_amd64.whl (2.5 MB)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 2.5/2.5 MB 12.1 MB/s eta 0:00:00
Installing collected packages: pillow
Attempting uninstall: pillow
Found existing installation: Pillow 9.3.0
Uninstalling Pillow-9.3.0:
Successfully uninstalled Pillow-9.3.0
Successfully installed pillow-9.4.0

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windows installer: wrong pillow version installed #1375

windows installer: wrong pillow version installed #1375

josh3io commented Feb 29, 2024

torzdf commented Mar 5, 2024

josh3io commented Mar 5, 2024

windows installer: wrong pillow version installed #1375

windows installer: wrong pillow version installed #1375

Comments

josh3io commented Feb 29, 2024

packages in environment at C:\Users\josh\miniconda3\envs\faceswap:

Name Version Build Channel

torzdf commented Mar 5, 2024

josh3io commented Mar 5, 2024

Exclude badly numbered Python2 version of nvidia-ml-py