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azure-quantum-common-issues.md

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author description ms.author ms.date ms.service ms.subservice ms.topic title uid
bradben
List of common issues of the Azure Quantum service.
v-benbra
02/01/2021
azure-quantum
computing
conceptual
Azure Quantum common issues
microsoft.quantum.azure.common-issues

Azure Quantum common issues

When you first start working with Azure Quantum, you may run into these common issues.

Submitting jobs

Issue: Operation returns an invalid status code 'Unauthorized'

Steps to resolve this issue:

  1. Open your Azure portal (https://portal.azure.com) and authenticate your account.

  2. Under Navigate, click Subscriptions and select your subscription.

  3. Click Access control (IAM).

  4. Under Check access, search for your email address and select the account.

  5. You should not see an Owner or a Contributor role listed.

  6. Click the Role assignments tab.

    [!NOTE] If you don't see the Role assignments tab, you may need to expand the portal to full screen or close the <your name> assignments pane.

  7. Click the Role dropdown, select either Owner or Contributor, then enter your email address and select your account.

  8. Click Save.

  9. You should now see your account set configured with either the Owner or Contributor role.

  10. Create your Quantum Workspace again and then submit a job against this new Quantum Workspace.

Issue: "Failed to compile program" when attempting to submit a Q# program through the CLI

When attempting to submit a job at the command prompt using the az quantum submit command, you may encounter the following error message:

> az quantum job submit ...
Failed to compile program.
Command ran in 21.181 seconds (init: 0.457, invoke: 20.724)

This error occurs when there is a problem with the Q# program that causes the compilation to fail. To see the specific error that is causing the failure, run dotnet build in the same folder.

Issue: Operation returned an invalid status code 'Forbidden'

When you submit your first job you may get a ‘forbidden’ error code.

This issue may originate during the workspace creation: Azure Quantum fails to complete the role assignment linking the new workspace to the storage account that was specified. A typical scenario for this situation happens if the tab or web browser window is closed before the workspace creation is completed.

You can verify that you are running into this role assignment issue by following these steps:

  • Navigate to your new quantum workspace in Azure Portal
  • Under Overview > Essentials > Storage account, click on the storage account link
  • In the left navigation bar, select Access Control (IAM)
  • Select Role Assignments
  • Verify that your workspace appears as a Contributor
  • If the workspace does not appear as a Contributor you can either:
    • Create a new workspace and make sure to wait for the workspace creation to be completed before closing the web browser tab or window.
    • Add the proper role assignment under the storage account
      • Access Control (IAM) > Add role assignments
      • Role > Contributor
      • Assign access to > User, group, or service principal
      • Select > [Workspace name]
      • Save