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Troubleshooting permissions

Troubleshooting permissions

If someone has the wrong level of access to a dashboard or a question, the problem may be coming from group settings, collection permissions, or data permissions.

  1. Go to Admin > People and check if the person is in more than one group with different permissions.
  2. If a person can't view or edit questions or dashboards, see Troubleshooting collection permissions.
  3. If a person can't access data, such as schema, tables, rows, or columns, see Troubleshooting data permissions.

If you have a different issue, see related problems.

Troubleshooting collection permissions

Row and column permissions

Native query (SQL) permissions

Table or schema permissions

Do you have a different problem?

Are you still stuck?

If you can’t solve your problem using the troubleshooting guides: