Entities unavailable for sleeping devices

[chemelli74]

System Health details

System Information

version	core-2024.6.4
installation_type	Home Assistant Container
dev	false
hassio	false
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	4.4.302+
arch	x86_64
timezone	Europe/Rome
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	4989
Installed Version	1.34.0
Stage	running
Available Repositories	1390
Downloaded Repositories	22

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Dashboards

dashboards	2
resources	12
views	14
mode	storage

Recorder

oldest_recorder_run	19 giugno 2024 alle ore 19:53
current_recorder_run	28 giugno 2024 alle ore 19:17
estimated_db_size	972.75 MiB
database_engine	sqlite
database_version	3.44.2

Spotify

api_endpoint_reachable	ok

Checklist

• I have added battery_notes: to my configuration.yaml and restarted.
• I have read the FAQ's.
• I have enabled debug logging for my installation.
• I have filled out the issue template to the best of my ability.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of any previous issues..

Describe the issue

Some device are not always connected and shows some entities as unavailable:

Should be "restore" entity so to avoid this issue.

Reproduction steps

1. install Motion Shelly or any other sleeping device
2. configure battery notes
3. check all is fine
4. wait for device to go sleeping
5. recheck entities

Debug logs

No response

Diagnostics dump

No response

[andrew-codechimp]

Thanks for reporting this. I don't have any devices that sleep but you are correct, Battery+ should restore its state.

The new beta 2.3.12 now has this change, if you are able to validate I'll close this issue.

[andrew-codechimp]

Feedback from #1843 suggests this isn't fixed unfortunately.
Sorry, there is just something odd about the Shelly Door/Window sensor that's not getting it identified as a having a battery.
There's little I can do about this without having one to test myself so having to close this as unfixable.

[chemelli74]

Hi,

The point is that those entities should be restored entity in order to work correctly.

Thank you for considering the code change.

[andrew-codechimp]

The latest beta does change them to restored entities but doesn't seem to have an effect.
It was a worthwhile change and may help with others but doesn't seem to fix the Shelly sensor.

[chemelli74]

Will better investigate as soon as ai have the time for this task

[nicx]

@andrew-codechimp is this problem fixed? I have a similar experience with all of my Shelly TRVs. When they are awake and I add them to HA Battery Notes everything is working as expected. After some time all Battery+ Sensors get unavailable. There is no chance to get them back working except to delete the device and read it. Shall I open another new issue?

[andrew-codechimp]

I made these entities restore entities so thought they were fixed but if you are running the latest version then that appears not to made a difference.

Unfortunately I don't have any of these devices to be able to test this further so I don't have a way to fix this for these devices.

[nicx]

@andrew-codechimp thanks for the info, even if that is of course a great pity. ;)

[andrew-codechimp]

I will reopen this issue just as a reminder to myself if I ever get a device to test or more inspiration.

[confucius78]

Hi @andrew-codechimp, is there anything I/we can do to help?

[andrew-codechimp]

Hi @andrew-codechimp, is there anything I/we can do to help?

Thanks but I think I'll have to read through the Shelly BLE code to see if there's anything odd there I need to handle.
I have some BLE devices myself (Xiaomi plant sensors) that do come back so it's not all BLE devices that have the issue.

[confucius78]

Okay, well let me/us know if that changes. Happy to help. Actually it’s also not just BLE. I have them on wifi, but same issue 😉

[andrew-codechimp]

Okay, well let me/us know if that changes. Happy to help. Actually it’s also not just BLE. I have them on wifi, but same issue 😉

Good to know, I'll expand my scope to the whole Shelly integration then.

[Woutch]

Just to give some extra info, I have the same issue with my Shelly TRV (WIFI connected).
But also with my Shelly Button (Also WIFI connected).

https://www.shelly.com/products/shelly-button1-white

All other battery devices seem to work.

If you need any info let me know.