-
-
Notifications
You must be signed in to change notification settings - Fork 121
Common errors
This section won't contain the answers to all your questions, unfortunately. Toast notifications (popups) that you see are intentional, however. They are there to tell you the program stopped itself for X reason, before crashing out completely. That is what this section covers.
HINT: Use Ctrl+F to search this page to find the specific toast error you've encountered.
NOTE: This is how one or more options are displayed throughout this document [<abc/xyz>], or a placeholder such as <platform> where 'platform' is something like Steam or Epic Games.
ERROR: Could not change username
What's wrong? The file(s) within Documents\TcNo Account Switcher\LoginCache\<platform> are inaccessible.
ERROR: Could not locate logged in user
What's wrong?: The platform you're trying to save an account for has not saved certain files the program looks for to swap accounts. These can be located in many different areas. See the Wiki pages specific to your platform (See under Platforms on thr sidebar of this page) to see what files/data could be missing.
ERROR: No tray users saved FIX: You're trying to star the TcNo Account Switcher Tray application, when there are no saved accounts to switch to. Switching to any account under any platform will add it to a list. That list is then used in the Tray for quickly switching accounts.
ERROR: BattleTag did not match naming policy
FIX: When entering a BattleTag for the TcNo Battle.Net Account Switcher, it needs to be a 'real' battle tag. It needs to follow this scheme: A name that is between (including) 4-7 characters in length, followed by a # and then numbers afterwards.
ERROR: More than 1 <League/Runeterra/VALORANT> install found
FIX: This occurs when there are more than 1 install path for a game is saved into Riot's config file, located here: %ProgramData%\Riot Games\RiotClientInstalls.json. The TcNo Account Switcher uses the first occurence of each game on the list. Simply remove an entire line if you previously installed the game there, and removed it since.
ERROR: Failed to load steam/config/loginusers.vdf
FIX: Your Steam files appear corrupt, and can not be read correctly. Check this file in your computer to make sure it looks normal: ..\Steam\config\loginusers.vdf. Often times it will have extra "s inside a pair of "s, indicating a length of text. Extra quotation marks can cause issues, as well as the \ and / characters. You will likely have a loginusers.vdf_last file that is not corrupt. The TcNo Account Switcher attempts to read this if the former appears corrupt. If this attempt works, you will see an info message saying "Was able to load from vdf_last. Some accounts may be missing"
All trademarks and materials are the property of their respective owners and their licensors. This project is not affiliated with any companies referenced. This is not "Official" software or related to any companies mentioned. All it does is let you move your files around on your computer the same way you can. The use of names, icons and trademarks does not indicate endorsement of the trademark holder by this project or its creators, nor vice versa. They are only used to visually indicate which programs this project interacts with easily to the end-user.
By enabling optional features that scrape the web for publically available information (such as limited game/profile statistics and other data), you understand and accept full responsibility for doing so on your own volition. If you appreciate accurate information, support the services providing it directly. The information collected is incredibly limited and is no replacement or competitor for sites scraped.
I am not responsible for the contents of external links. For the rest of the disclaimer, refer to the License (GNU General Public License v3.0) file: https://github.com/TcNobo/TcNo-Acc-Switcher/blob/master/LICENSE - See sections like 15, 16 and 17, as well as GitHub's 'simplification' at the top of the above website.