[BUG] I am unable to connect to the CRM using XRM Toolbox. #1372
Comments
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I am having the same issue since updating XrmToolbox. I tried reverting to v1.2023.12.68, but that isn't working for me either. Is there another patch I can download prior to 2024.9.69? |
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@Breakanin The first screenshot is due to not having latest version of XrmToolBox and the last version of connection controls. |
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@danh-001 Latest version should work fine. What kind of error do you get? Can you provide screenshots? |
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The issue is that I had the latest version installed just a few minutes
before taking the screenshot, and I’ve repeated the process multiple times.
Is it possible to update Connection Controls separately?
Alternatively, can I try using the previous version? It worked fine on my
old laptop.
…On Thu, 19 Dec 2024, 13:25 MscrmTools, ***@***.***> wrote:
@Breakanin <https://github.com/Breakanin> The first screenshot is due to
not having latest version of XrmToolBox and the last version of connection
controls.
Normally, if you install latest version of XrmToolBox, you should be fine.
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Here is a screen shot of my error with the latest version: And here is the log file: |
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@Breakanin Normally, everyone gets it working when updating twice and landing to version 1.2024.9.69. |
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@danh-001, what is the connection method you used? |
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I am using the Wizard to connect to CRM with my personal ID (uses Active Directory authentication). However, I was able to resolve the issue. I got a zip file from a coworker who was using XRMToolbox successfully. He sent me v1.2023.12.68. For some reason, 3 connections (out of 12) didn't work. I had to delete those 3 and recreate them. Then, I upgraded to 1.2024.9.69 and everything works! I checked the zip file with my current files and I don't see anything significant other than a plugins folder exists in the zip file and I don't see that in my folder where I'm running the application. |
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Yes. I have the same version.
…On Fri, 20 Dec 2024, 08:24 MscrmTools, ***@***.***> wrote:
@Breakanin <https://github.com/Breakanin> Normally, everyone gets it
working when updating twice and landing to version 1.2024.9.69.
Can you confirm you are using this version?
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This version has no issue: XrmToolBox v1.2023.12.68 |
Bug Description
I am unable to connect to the CRM using XRM Toolbox. While I can access the CRM through a browser without any issues, XRM Toolbox fails to log in. This functionality used to work fine on my previous machine with an older version of XRM Toolbox. However, on my current machine, I am unable to log in despite trying multiple CRMs and all available connection types. The issue persists across all attempts, even though the credentials are valid and work in the browser.
Steps to Reproduce
Open XRM Toolbox.
Attempt to log in to the CRM using valid credentials.
Try all available connection types.
Observe the inability to log in.
Expected Behavior
I should be able to log in to the CRM through XRM Toolbox using valid credentials, just as I can when accessing the CRM in the browser.
Screenshots
If applicable, include screenshots to illustrate the problem.
Desktop Information
XRM Toolbox Version: Latest version (re-downloaded today).
Tool Version: N/A.
Additional Context
The issue persists despite downloading the latest version of XRM Toolbox and attempting various troubleshooting steps.
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