[PROD] Overseas territories unable to compete field reports (+ other issues related to these territories - e.g., incorrect region)

[pknight03]

Issue

British Red Cross overseas branches (https://www.redcross.org.uk/about-us/what-we-do/international/british-overseas-territories) are unable to complete field reports on GO, as the territory that is reporting - the GO district - is not linked to the UK or any other country, or available for them to select as an independent country.
This was identified with recent Hurricanes in the region when they were doing preparedness activities and found they were unable to report using the “New Field Report” form. As such, if our overseas branches were hit by a hurricane, or would like to report an emergency, IFRC would not get these NS field reports via GO.

This was first identified approx 6 months to 1 year ago.

In a future update to GO, could you link these territories to the UK?

Steps to reproduce

Field report:

Example district page (Bermuda):

Expected behaviour

These should work similar to territories like Aruba / Netherlands.
These territories should be able to complete report field reports independently.

Impact

All overseas territories, which operate as individual RC National Societies are unable to complete field reports.
All users searching for the territory.

Severity

High. The overseas branch/ territory is unable to implement GO as part of their emergency business process. IFRC is unable to get field reports.
It prevents those impacted from using the system at all, and there may be a functional impact to a field operation

Is there a workaround?

TBC: Can IFRC provide alternatives while a territory is unable do a field report?

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Additional information:

• Affected territories (all) are listed here: https://www.redcross.org.uk/about-us/what-we-do/international/british-overseas-territories
• We’ve found that some are linked to Europe or Americas, but then not a country.
• One (Montserrat) does have a page, but is not searchable.
• I recognise this does restart a conversation about territories, and how they operate.
• I’ve also attached a spreadsheet which lists issues, and proposed solutions, that was shared with the GVA IM team approx. 6 months to 1 year ago.

We’ll be more than happy to support and chat through any questions that you have!
Updating the Go Country Data - BRC.xlsx