Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Allow adding additional content to the "Subscription information" email template #752

Open
1 task done
webdados opened this issue Dec 20, 2024 · 0 comments · May be fixed by #753
Open
1 task done

Allow adding additional content to the "Subscription information" email template #752

webdados opened this issue Dec 20, 2024 · 0 comments · May be fixed by #753

Comments

@webdados
Copy link

Description

Depending on the subscription business, the information on the "Subscription information" email template might not be enough for the customer to understand why is he getting this email.

For example, I sell premium WordPress plugins, using WooCommerce Subscriptions and a 3rd party licensing plugin.

This is the email the customer gets:
Image

As you can see, there's absolutely no information about the subscription items. Yes, he can click the subscription ID, log in, and see its details, but we have a serious risk here that the customer just ignores this email, as he sees no identifiable information.

I have two suggestions:

  • Load the order details email template after the subscription information table
  • Add hooks before and after the subscription information table so that developers can decide what else to add

Product impact

  • Does this feature affect WooCommerce Subscriptions?
@webdados webdados linked a pull request Dec 20, 2024 that will close this issue
1 task
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

Successfully merging a pull request may close this issue.

1 participant