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help desk / FAQ chatbot #28

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johav opened this issue Jan 1, 2020 · 2 comments
Open
3 tasks

help desk / FAQ chatbot #28

johav opened this issue Jan 1, 2020 · 2 comments
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@Johanssen @johav @cat-astrophic

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@johav
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johav commented Jan 1, 2020 •
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How about adding a bot that we can feed with the current FAQs and which will learn fro more questions being asked in the future?

see e.g. www.Moodle.ucu.ac.ug as presented at #eLA19
@JustinyAhin
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I'm just trying Zendesk on the website.
will send you details directly

@johav
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johav commented Jan 23, 2020

I'm just trying Zendesk on the website.
will send you details directly

Cool, please share your insights here once done :) meanwhile we can look into other options

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@Johanssen Johanssen

@johav johav

@cat-astrophic cat-astrophic

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@Johanssen @johav @JustinyAhin @cat-astrophic