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Blocking sdk.split.io causing issues with EA Desktop on PC #392

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hardeep1singh opened this issue Jun 5, 2024 · 1 comment

hardeep1singh commented Jun 5, 2024

EA desktop doesn't load fully and library of games isn't visible if sdk.split.io is blocked. Please review.

Chromos-Def commented Jun 12, 2024

Adding confirmation here.

https://answers.ea.com/t5/Information-Guides-and/INFO-GUIDE-Troubleshooting-the-EA-app/m-p/13750060/highlight/true#M20

If you're encountering any of these issues, consider disabling your ad-blocking or DNS filtering tools to see if it resolves the problem. Additionally, it has been discovered that whitelisting the domain "sdk.split.io" (without quotation marks) in the configs of your services should resolve the issue.

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