Form Auto seeming to not record auto-release videos anymore

[sgbaird]

Sometimes, the FormAuto can have trouble releasing off of the build platform. See the following two articles:

• https://support.formlabs.com/s/article/Best-practices-for-printing-with-the-Form-Auto?language=en_US
• https://support.formlabs.com/s/article/Removing-unreleased-printed-parts-from-the-Form-Auto?language=en_US

While there is a camera on the FormAuto that can record part removal videos, if the part removal video doesn't get recorded, then typically I think the only indication might be on the Activity Log for your print from dashboard.formlabs.com. For example, see the attached activity log. In this case, I suspect it didn't auto-release because the Form 3+ wasn't aligned properly. Note that the orientation should be with the tallest edge of the Form 3+ facing the collection basket (see attached image and printing prep instructions).

Could be firmware related.

[kelvinchow23]

A test print with a small cube was conducted. Attached is the preform file and a screen recording of the preparation. The part did successfully release from the build plate for this instance. I don't believe I see a print removal video on the formlabs dashboard of this job.
See zip file below.
debug cube.zip

[sgbaird]

@kelvinchow23 any chance you could open a new topic describing this on the formlabs forum?

[sgbaird]

Thanks @kelvinchow23 ! https://forum.formlabs.com/t/form-auto-print-removal-video-not-available/40560/2